Privacy Policy
1. Purpose and scope of data collection
The primary data collected on the website includes: full name, email, phone number, and customer address in the contact section. This is the information we require members to provide when requesting consultation or purchasing products so that we can verify and contact customers, ensuring consumer rights.
Members are responsible for safeguarding and retaining all activities using the services under the information they provide and their email accounts. In addition, members are responsible for promptly notifying our website about any unauthorized use, abuse, security breaches, or third-party violations of username and password to allow us to take appropriate measures.
2. Scope of information use
The company uses the information provided by members for:
- Contacting to confirm orders/services and delivering products/services upon customer request;
- Providing product/service information when requested by customers;
- Sending marketing emails and promotions about goods/services provided by us;
- Sending notifications about activities on our company’s website;
- Communicating and resolving issues with users in special cases;
- Not using users’ personal information for purposes other than confirming and contacting related to transactions with our company;
- Providing information upon request from judicial authorities including: Procuracy, Court, or Police when related to a customer’s legal violations.
3. Duration of information storage
Members’ personal data will be stored until the website administrators receive a request for deletion or the customer requests cancellation. In all other cases, personal information will be securely stored on our company’s servers.
4. Address of the entity collecting and managing personal information
Đại lý vé máy bay khám phá
Address: 20 Chu Văn An, Phường Phú Hội, Thành phố Huế.
Phone: 0905191516
Email: vemaybaykhampha@gmail.com
3301654280
5. Methods and tools for users to access and modify their personal data
Members have the right to inspect, update, adjust, or delete their personal information by contacting the website administrators of our company. Members may submit complaints related to information security to our website administrators. Upon receiving such feedback, our company will verify the information and, depending on the level of accuracy, take timely corrective actions.
6. Commitment to protecting customers’ personal information
Members’ personal information on our company website is absolutely protected according to our personal information protection policy. Collection and use of each member’s information is only carried out with the customer's consent, except where otherwise required by law.
We do not use, transfer, provide, or disclose members’ personal information to any third party without the member’s consent.
In the event that the information server is attacked by hackers leading to the loss of member data, our company will be responsible for notifying the authorities for investigation and informing the members. All online transaction information of members, including digitized invoices and documents, is strictly protected.
The management board requires individuals registering/purchasing to provide complete and accurate personal information such as: Full name, contact address, email, phone number, etc., and to be responsible for the legality of the provided information. The management board will not be responsible or resolve complaints related to the rights of members if the information provided during registration is found to be incorrect.
7. Mechanism for receiving and resolving consumer complaints regarding misuse or unauthorized use of personal information
Members’ personal information is absolutely protected according to the personal information protection policy. Collection and use of each member’s information is only carried out with the customer’s consent except where otherwise required by law.
We do not use, transfer, provide, or disclose members’ personal information to any third party without the member’s consent.
In the event that the information server is attacked by hackers leading to data loss, we will be responsible for notifying the authorities for timely investigation and informing the members.
We strictly protect all online transaction information of members, including digitized invoices and documents. The management board requires individuals registering/purchasing to provide complete and accurate personal information such as: full name, contact address, email, phone number, etc., and to be responsible for the legality of such information.
The management board will not be responsible or resolve any complaints related to the rights of members if the information provided during registration is found to be inaccurate.